Insurance & Self-Pay

LifeNav Counseling uses Alma exclusively as a HIPAA secured processing company.  Alma is free to you and makes it easier for you to use your insurance or self-pay.  Alma even helps streamline the process by aiding you verifying your insurance plan and benefits so you can know your costs upfront with few surprises.

LifeNav Counseling uses Alma exclusively as a HIPAA secured processing company.  Alma is free to you and makes it easier for you to use your insurance or self-pay.  Alma even helps streamline the process by aiding you verifying your insurance plan and benefits so you can know your costs upfront with few surprises.

Click here to connect with Alma to begin verifying your insurance or set up as self-pay.

You can also make contact with your current health insurance company directly to verify your benefits.  Depending on your current health insurance provider or employee benefit plan, it is possible for services to be covered in full or in part.

If you decide to reach out to your insurance provider directly, it is recommended you ask these questions help determine your benefits:

  • Does my health insurance plan include mental health benefits?

  • Do I have a deductible?  If so, what is it and have I met it yet?

  • Does my plan limit how many sessions per calendar year I can have?  If so, what is the limit?

  • Do I need written approval from my primary care physician in order for services to be covered?

life nav insurance
  • Aetna
  • AllSavers UHC
  • Allied Benefit Systems - Aetna
  • Christian Brothers Services - Aetna
  • Cigna
  • Health Plans Inc.
  • Health Scope - Aetna
  • Meritain

Accepted Insurance Providers

  • Nippon
  • Optum Live & Work Well (EAP)
  • Oscar
  • Oxford Health Plans
  • Surest (Formerly Bind)
  • Trustmark Health Benefits - Aetna
  • Trustmark Health Benefits - Cigna
  • Trustmark Small Business Benefits - Aetna
  • UHC Student Resources
  • UMR
  • United Healthcare Shared Services
  • UnitedHealthcare
  • UnitedHealthcare Global
  • Kepro EAP

Self Pay Rates

The Self-pay rate is $150/Session.  Limited, needs-based, sliding scale can be offered on a case-by-case basis.

Cancellation Policy

If you are unable to attend a session, please make sure you cancel at least 24 hours beforehand.  Otherwise, you may be charged for the full rate of the session.


Any Other Questions?

Please do not hesitate to make contact with any other questions you may have.  LifeNav Counseling looks forward to hearing from you and is always happy to provide more information!

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